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About the library

Q: Do I need a card to enter the library?
A: Yes, you need to show your student card to enter all libraries. Please do not borrow or lend cards, otherwise you will be penalized according to Card Violations Policy.

Q: What is the opening hours?
A: The Main Library is open from 8:00 to 22:00 except national holidays(national holidays are not open). Vacations are open from 9:00 to 17:00. The opening hours of the reading rooms are different. Please refer to details at Library Opening Hours.

Q: Where is the library homepage?
A: www.lib.tsinghua.edu.cn.

Q: Who can help me when I have questions about the library?
A: If you have any questions, visit the Reference Desk (on the 2nd floor of West Library) and the Information & Services Desk (on the first floor of North Library) for help. You can call us (62782137,62788937), or submit an online request form to us, the librarians will reply by e-mail within two working days.

Q: Are there any branch libraries in Tsinghua except the Main Library?
A: Except the Main Library ,there are 6 branch libraries located at different school buildings. They are Humanities & Social Sciences Library, Law Library, Arts Library, Finance Library, Economics & Management Library, and Architecture Library.

Q: Can I bring family and friends to visit or find books?
A: Yes. According to Tsinghua University Library Visit Policy, students, faculty and staff could bring family and friends to visit (except reading rooms) by leaving campus cards and registering at the reception. Visits should be within 30min; otherwise please apply for a temporary library card.

 

MY library

Q: How to check personal loans?
A: To view personal loans and borrowing history, renewal, request, and cancel request, you should access to the "My Library" page and enter your student/work card number and the Unified Authentication Password (INFO password) of the university.

Q: Why do I need to register email addresses or mobile phone number? And how?
A: All library circulation reminders, such as coming due notice, overdue notice, recalls notice, and hold pick-up notice, can be sent to readers via e-mail or WeChat message. Register your email, and then you can receive the circulation notification via email. Register your phone number and subscribe the WeChat public account of “THU Information Services”, and then you may get library circulation notification by WeChat.

Registration method:
1. The freshmen open library account online. Email is a required item. Mobile phone numbers and binding WeChat are optional.

2. After logging in Tsinghua University Library, click “My Library”, then enter your student card number and INFO password, click “Personal Details” and then click “edit” button to register or modify your email and mobile phone number. At the meantime, you can check the “hope to receive WeChat notice” box (WeChat must be bound first). Then the submission will take effect.

Borrowing

Q: I got the student card, can I borrow books directly from library? What procedures do I need?
A: You cannot borrow books directly when you get the student card.

● Please open your library account online before first borrowing books.

● Please log into Tsinghua University Library homepage, click on the bottom-right, “open library account online”, and enter your campus ID card number and the Unified Authentication Password (INFO password) of the university.

● Please read library policy carefully and promise to comply with library rules.

● Please fill in the contact information, and then your library privilege will be opened automatically.

Q: How to find a book?
A: Use title, author, keywords, and other information of a book to search in the library’s Catalog., which will give you details of the book, such as title, author, keywords, etc. If the library has one, find the location, the Call Number, the collection policy and the status of this book. After logging in library’s Catalog by student card number and the Unified Authentication Password (INFO password) of the university, you can see the location, Call Number, single barcode, collection type, collection policy and the status of this book. The collection policy is matched with reader's identity.

Q: What is a catalog?
A: Catalog is a platform to find resources. It provides many details about books, journals, and newspapers, etc. Readers can view personal borrowing history, make requests or renewals on this platform as well. It can be used to retrieve Chinese and foreign books, periodicals and non-printed materials collected by the main library and six branch libraries. We can also know if the library has the materials we need, and if so, find the location, the Call Number, the collection policy and the status of the materials.

Q: How to use the catalog?
A: After logging in Tsinghua University Library, you can find “Library’s Catalog”. The system provides six search portals: keywords, title, author, Call Number, ISBN, and ISSN. Click “Library’s Catalog”, enter Shuimu Search System, and you may choose to search items within “All Print Resources”, “ALL”, “E-Resources”, “MAIN Library”, “HUM Library”, and “Other Libraries”.

Q: What is a call number?
A: Call Number is a group of numbers and/or letters to provide location of a book. It has a one-to-one correspondence with the specific bookshelf. Call Number is composed of Classification Number and Book Number (type number or author number). Most books in our library are classified according to the Chinese Library Classification.

Q: How to identify different book status in library’s Catalog?
A:

● " Item in place (0 requests) ": you can read and borrow the book;

● " in transit (1 requests) ": the book has been returned to other libraries or self-service return machines, and the book has an appointment;

● " on hold shelf until yyyy/mm/dd ": the book has been returned to local library and requested by readers who can borrow the book within the due date yy-mm-dd;

● “on loan until yyyy/mm/dd hh:mm:ss CST”:the book has been borrowed with the due date yyyy/mm/dd hh:mm:ss CST;

● " Lost ": the book has been processed for compensation, and reader record has not been removed yet;

● " Missing": the book has been processed for compensation, and reader record has been removed;

● " Item not in place ": unavailable for readers;

● "Searching": temporarily unavailable;

● "on order": the books haven’t arrived yet, and can’t be requested or borrowed.

Q: What are the collection policies in library’s Catalog?
A:

● “8 weeks loan”: books can be lent for the first time for 8 weeks;

● “1 week loan”: books can be lent for the first time for 7 days;

● “Available (execute holidays rules)”: books can be lent, and execute holidays rules;

● “Library use only”: books cannot be lent, library use only.

Q: How do I know whether there is an appointment in an item?
A: After retrieving the item through "Shuimu Search" system, the words (X copy, X available, X requests) will be marked under each item. If the number in front of the requests is not 0, it means that the item has been requested by other reader(s).

Q: What can I do if an "available" item is not found on shelf"?
A: There are several possibilities:

● Wrong location. For example, mistake Foreign Book Area (Room west 227, 2nd floor, West Library) for New Books & Common Books Reading Room (first floor, West Library);

● Wrong Call Number bookshelf. For example, you may be unfamiliar with the order of Call Number. Please look around when looking for books;

● The book was put in the wrong place. Books of open shelf area are free to pick up and place, so misplacement is unavoidable. Please look up and down or check shelves around the one you initially searched for when looking for books;

● Sometimes other students are reading books you need. The books may appear on the reading table or the book car. Therefore, check it later. If it is still not there, you can ask librarians and work-study students for help or leave a message at the notebook. We will respond soon.

Q: Why are loan periods so different?
A: Since there are kinds of borrowing demands, we provide different loan periods. Books from Chinese Humanities and Social Sciences Area (from first floor to fifth floor, North Library), Chinese Science and Technology Area (Room west 206 & 216, West Library), Foreign Book Area (Room west 227, West Library), Closed Stacks (Closed Circulation Desk, 2nd floor, West Library), Closed Stacks (Closed Circulation Desk, 2nd floor, Old Library) and branch library’s general books, can be kept for 8 weeks (56 days) and you can make requests and renewals. Books from New Books & Common Books Reading Room can be kept for 7 days and you can make requests and renewals. Please refer to Borrowing for details.

How many books can I borrow?
A: All students can borrow 60 books. Please refer to Borrowing for details.

Q: Can I borrow books from branch libraries?
A: Yes! Branch libraries are open to all students, faculty and staff. You can borrow 60 books altogether. Humanities & Social Sciences Library and Finance Library have no loan limits. But you can only borrow 2 books at a time from the other 4 branch libraries if you don’t belong to them. Each branch library has different policy, please visit the local website for details.

Q: Can I just return on shelf?
A: No, any books that have borrowed must be returned at circulation desks or self-service return machines. The procedure to put borrowed books on their shelves is not a successful return for the item(s) is still in your account.

Where can I return books?
A: Books from both the main Library and six branch libraries can be returned at any library. You can also return books at the self-service return machines, which can be found at West Library and North Library. Please note that you can also return books by self-service return machine (for 24 hours) at the East of North Library. For Closed Stack Desk (on the 2nd floor of West Library), New Books &Common Books Reading Room (on the first floor of West Library), and Closed Stack Desk (on the 2nd floor of Old Library), they only receive books that belong to the location.

Q: Why can I not make a request?
A: All students, faculty and staff can request 3 books. If you cannot make a request, perhaps the number of your requests exceeds the limits. Another reason is your personal record is frozen. Or else, you may have overdue books, unpaid fees or fines. Besides, books under Cataloging couldn't be requested either.

I have made a request. Why now the book is borrowed by others?
A: Probably you are not the first in the waiting list, or the requested book exceeds the time limit for picking-up. You will receive reminders when the book you request is available via email and WeChat. The requested book will be kept at reservation bookshelf only for 3 days. The reserved item will be cancelled and re-shelved or transferred to the next subscriber if nobody picks it up within 3 days..

Q: Will I receive reminders when books are overdue or available?
A: Yes, you may receive reminders by emails or WeChat, including coming due notice, overdue notice, recalls notice, and hold pick-up notice. Register email addresses, mobile phone number, and subscribe the WeChat public account of “THU Information Services”, and then you may get library circulation notification by email and WeChat.

Where to pay fees and fines?
A: Please pay fees and fines at Cashier Desk (2nd floor, West Library). Law Library, Architecture Library and Economics and Management Library can also charge reader service fees separately. Besides, there are several self-service return machines in Cashier Desk (2nd floor, West Library), the Information & Services Desk (first floor, North Library), Humanities and Social Sciences Library, Finance Library and Arts Library. Use your campus card to make payment easy! Moreover, readers can also pay by WeChat or Alipay, or pay by POS machine on the 2nd floor of West Library.

Q: What can I do if I lose the books borrowed from the library?
A: Please pay fines according to Tsinghua University Library Policy for Lost or Damaged Library Materials. If items are overdue, additional overdue fees should be paid as well.

Where are books with Call Number O
A: Please notice that Call Number “O” should be the letter O instead of the number 0. You can find books with Call Number “O” at the Chinese Science and Technology Books Area(on the 2nd floor of West Library).

    

E-resources

Q: What kind of e-resources does library provide?
A: E-resources refer to e-journals, e-books, multimedia materials, etc.

Q: How to visit e-resources?
A: Simply visit library web site and follow instructions. You need to have a Net-ID to visit e-resources outside campus.

Q: How to find e-journals?
A: There are five ways to visit e-journals:
1.E-journal navigation;
2.”Shuimu Search” system;
3.Database navigation;
4.SFX at SCI, EI, etc.
5.Tsinghua University Academic Information Resource Portal.

Q: How to find a database?
A: Visit database navigation at Database navigation.

Q: How to find e-books?
A: Simply search books at “Shuimu Search” system and follow links to view e-books. Or visit our e-books web page at E-Books. There are many subscribed database providing e-books. Follow the links to view or download.

Q: How can I learn fast to use e-resources?
A: Welcome to the library workshops! You may find kinds of subjects related to e-resources. We also provide courses to help students to learn.

Q: I need to sign in at subscribed e-resources. Why?
A: First of all, do not use proxy server. Secondly, some database set a visitor limits, please try again later. Then if you still have the problem, please contact Virtual reference desk or write an email to the database librarian.

Q: Something wrong with the database.
A: Please contact Virtual reference desk or write an email to the database librarian.

Q: Can I access the e-resources when I am off-campus?
A: Yes, you can access most e-resources when off-campus. Log in at the Remote Access System.

    

Other-resources

Q: Where can I find latest issues of journals and newspapers?
A: Visit Current Periodicals and Newspapers Reading Room(Room west 311, West Library), which collects Chinese and foreign newspapers for nearly three months, Chinese and foreign academic science and technology periodicals for last two years, and Chinese periodicals for literature, art, sports, life and current affairs. Notice: Open stack; library use only. Or you can find them through E-journal navigation.

Q: Where can I find old journals and newspapers?
A: For materials after 1978, please visit Chinese Bound Periodicals Reading Room (Room west 407, West Library)and Foreign Bound Periodicals Reading Room (Room west 320, 322, 322B, and 319, West Library). For inventory newspapers three years ago and periodicals before 1977(inclusive), please visit newspapers stacks at Old Library.

Q: What should I do if an item I need is not available in our library?
A: The library provides Interlibrary Loan Service. The Interlibrary loan service provides access to the materials that are not held by Tsinghua University Library. It can help readers to obtain collections from domestic and foreign libraries, including books, academic papers, standards, patents, technical reports and dissertations. You can also fill in the recommendation form for Tsinghua University Library to purchase the materials you need.

Internet and other services

Q: Where can I use computers in the library?
A: The library provides convenient network environment for readers. You can use computers at Information Commons (Room 406, West Library), and the hall of West Library (on the 2nd floor). Readers can access websites at home and abroad after entering TUnet account. Lecture Room (Room 401, West Library) is open to readers from Monday to Friday without prearrangement. Please pay attention to the schedule at the door of the classroom. There are some computers for public uses in Humanities and Social Sciences Library as well.

Q: Can I use my laptop in the library?
A: Sure, there are many wired ports in the library, you can bring your own internet cable to connect to the Internet. The library has covered the wireless network signal, you may also use wireless network to access the Internet. .

Q: I am reading a library-use-only book. Where can I make a copy?
A: Please visit print center at Room 130, Old Library. It provides services such as copying, offset printing, microfilming, text and image processing, CD production, binding and so on. Moreover, you may also use self-printing service. There are several self-service machines in West Library, North Library, Old Library, Humanities and Social Sciences Library, Finance Library and Arts Library..